Privacy Policy
At The 3D Tour (“we,” “us,” “our”), accessible at the3dtour.com, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. We are steadfast in upholding the rights of our users and ensuring transparency regarding our data processing practices.
1. Introduction
We recognize the fundamental right to privacy and are dedicated to maintaining the security and confidentiality of personal information collected through our website, the3dtour.com. This Privacy Policy explains our privacy practices, the types of personal data we collect, the legal bases for processing, and the rights provided to you under applicable laws.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your use of our website and associated services. The 3D Tour is the data controller for the purposes of applicable data protection laws and is responsible for determining the purposes and means of processing your personal data.
For any privacy-related inquiries, you may contact us at: [email protected].
3. Categories of Personal Data Processed
We may collect, process, or receive the following types of personal data:
– Usage Data: Information about how you use our website, including IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and information about your visit such as clickstream data, page response times, download errors, length of visit, and navigation paths.
– Account Data: Information you provide when creating an account, including your full name, email address, mailing address, and telephone number.
– Profile Data: Preferences, service history, customer behavior, products viewed or purchased, reviews submitted, and other profile-specific information.
– Communication Data: Any correspondence sent to or received from us, including support requests, service inquiries, feedback, and customer service interactions.
– Technical Data: Data about the device(s) you use to access our site, such as unique device identifiers, hardware model, operating system, app version, mobile network information, and diagnostic information.
– Transaction Data: Records of payments made, billing information, delivery and order status, transaction history, and other e-commerce data.
– Preference Data: Marketing and communication preferences, including consent to receive promotional messages, subscriptions, and interests in particular products or services.
4. Legal Bases for Processing Personal Data
We process your personal data based on one or more of the following legal justifications under GDPR and equivalent provisions under CCPA:
– Contractual Necessity: When processing is necessary to fulfill a contract or to take steps at your request prior to entering a contract (e.g., processing orders or account management).
– Legal Obligation: When processing is required to comply with our legal responsibilities.
– Consent: Where you have given us clear, informed consent for a specific purpose (e.g., for marketing or newsletter communications).
– Legitimate Interests: Where necessary for the purposes of our legitimate interests, provided those interests are not overridden by your rights.
5. Your Rights
As a data subject, you may exercise the following rights, subject to certain limitations:
– Right of Access: You may request access to the personal data we hold about you.
– Right of Rectification: You have the right to request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data in certain circumstances.
– Right to Restrict Processing: You have the right to request that we limit our use of your personal data.
– Right to Data Portability: You can request the transfer of your personal data in a structured, commonly used, and machine-readable format.
For users protected under CCPA, additional rights include:
– Right to Know: Obtain information about the categories and specific pieces of personal data we have collected about you.
– Right to Delete: Request deletion of your personal information, subject to legal exceptions.
– Right to Opt-out of Sale: Although we do not sell personal data, California consumers have the right to opt out of the sale of their personal information, if it occurs.
To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable data protection laws.
6. Security Measures
We implement and maintain appropriate technical and organizational measures to protect your personal data. These include:
– Encryption of data in transit and at rest where feasible
– Secure access control to restrict unauthorized access
– Data backup and recovery procedures
– Regular cybersecurity assessments with vulnerability management
– Employee training on data security and privacy protocols
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of storage is 100% secure.
7. International Transfers
Your personal data may be transferred to, stored, or processed in countries outside your jurisdiction, including the United States. Where we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses approved by the European Commission or other data transfer mechanisms compliant with GDPR and relevant laws.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, including for satisfying legal, accounting, or reporting obligations.
Typical retention periods include:
– Account Data: Retained as long as your account remains active and up to 6 years thereafter for legal or tax purposes.
– Communication Data: Retained for up to 3 years from last contact, unless required longer for compliance purposes.
– Transaction Data: Retained for 7 years for audit and tax purposes.
– Cookie Data: Retained in accordance with the lifecycle of each cookie type listed below.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your browser or device.
Cookies we use include:
– Essential Cookies: Necessary for website functionality and cannot be disabled in our systems.
– Functional Cookies: Enable personalized features, such as remembering preferences.
– Performance Cookies: Help us understand how users interact with the website (e.g., page load times and usage patterns).
– Analytics Cookies: Collect aggregated data for performance monitoring and service improvements.
10. Cookie Management and Compliance
In accordance with GDPR and CCPA:
– You will be presented with a cookie consent banner upon your first visit to the3dtour.com, allowing you to manage your preferences.
– You may also adjust your cookie settings through your browser and revisit your preference choices at any time.
– Users may opt out of certain tracking mechanisms under applicable laws. We honor “Do Not Track” requests and offer CCPA opt-out options where required.
11. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected data from a child under 13 without verified parental consent, we will take immediate steps to delete the information. If you believe we have mistakenly collected such data, please contact us at [email protected].
12. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in legal requirements, services offered, or data processing practices. Any updates will be posted on the3dtour.com. We encourage users to review this policy periodically. If changes materially affect your rights or how we process your data, we will notify you via prominent notice or direct communication, where appropriate.
13. Contact Information
For questions, concerns, or to exercise your rights regarding this Privacy Policy or your personal data, please contact:
The 3D Tour
Email: [email protected]
We are committed to full compliance with global data protection standards. If you have privacy concerns, we encourage you to reach out to us directly so that we may assist you promptly and transparently.